24/7 · Flood & Basement Cleanup
Flooded Basement & Crawl Space Cleanup
Pump-out, cleanup and drying — 24/7
Heavy rain, ground water or a failed sump pump? We pump out the water, remove what can’t be saved, sanitize, and dry the structure so a flooded basement doesn’t turn into a mold problem.
- On site in ~45 min
- IICRC-certified
- Insurance help
- Free estimates
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Signs you need help now
Call right away if you notice any of these — the sooner we start, the less there is to repair.
- Water on the basement floor after heavy rain
- Sump pump that stopped running or can’t keep up
- Wet insulation or standing water under the house
- Efflorescence or damp stains on foundation walls
- A sour, earthy smell in the lowest level
- Window wells filling with water
Why it can’t wait: Floodwater keeps wicking up into framing and drywall for days after the surface looks dry. The longer it sits, the more material has to be removed instead of dried, and the higher the odds of mold in wall cavities.
How we handle it, step by step
Every job is documented with photos and readings — useful for you and for your insurance claim.
Pump and extract
Submersible pumps and extractors remove standing water from finished and unfinished spaces, including crawl spaces.
Assess contamination
Ground water and storm runoff carry silt, bacteria and sometimes sewage. We classify the water and set the cleanup protocol accordingly.
Remove and clean
Saturated carpet, pad, drywall and insulation that can’t be sanitized are removed and disposed of. Hard surfaces are cleaned and treated.
Dry the structure
Dehumidifiers and air movers run until framing, slab and remaining materials meet dry targets, verified with meters.
Fix the cause and rebuild
We help you identify why water got in — grading, drainage, a failed pump — and rebuild the finished space.
Everything handled in one call
- Emergency pumping and extraction
- Crawl space water removal and vapor-barrier replacement
- Removal of unsalvageable finishes
- Antimicrobial treatment
- Structural drying with monitored readings
- Sump pump and drainage recommendations
- Full documentation for insurance claims
Our own trained crewWhat customers say
Real reviews from homeowners and property managers we’ve helped.
- Flooded basement
“My basement bathroom flooded and spilled over to all the rooms. I called Quality Restoration NW and Peter and Serhii were on site in less than an hour. They vacuumed all the water out and set up some big dehumidifiers and fans and my place was drying within 2 hours. They are true professionals and saved me from much worse damage. Highly recommend!”
Google reviewVerified customer - Toilet leak
“I had a toilet leak and these guys were here within the hour! They got all work completed and dealt with my insurance company so I had absolutely no stress or headache dealing with paperwork or photos. Would highly recommend these guys in your time of need!”
Google reviewVerified customer - Structural drying
“Quality restoration was incredible. They arrived fast, set up dryers/dehumidifiers right away, and kept me updated with moisture readings until everything was dry. Professional, clean, and honest pricing. Highly recommend!”
Google reviewVerified customer
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We make the insurance claim easier
Sudden water, fire and storm damage is often covered by homeowners insurance. We document everything your adjuster needs and keep the claim moving — so you can focus on your family.
- Photos, moisture readings and drying logs
- A detailed, line-item estimate
- Direct communication with your adjuster
- Plain-English updates on every next step
Moisture mapping & photo documentationWe work with all major carriers, including
Coverage decisions are made by your insurance company under your policy.
Flood & Basement Cleanup FAQ
Is a flooded basement covered by insurance?
It depends on the source. Water from a failed appliance or burst pipe is often covered; surface flooding and ground-water seepage usually require separate flood coverage or a sump-pump endorsement. We document the cause thoroughly so you have what the adjuster needs.
Do you handle crawl spaces?
Yes. Crawl spaces are a Puget Sound specialty: we pump them out, remove soaked insulation and vapor barrier, dry the framing and install new vapor barrier.
Can finished basements be saved?
Frequently, if we start quickly and the water was clean. Carpet pad almost always goes; drywall is cut to the wet line and replaced. We rebuild the finished space when drying is complete.
Serving King, Snohomish & Pierce Counties
Fast, 24/7 emergency response in 24 cities around Puget Sound. Don’t see yours? Call — we likely cover it.
King County
Snohomish County
Water, fire or mold damage? Get help now.
Every hour counts. Call now and a crew can be on the way in minutes — or request a call back.
Free estimates · IICRC Certified Firm · All major insurance carriers