Open 24/7 — crews typically on site in about 45 minutesIICRC Certified Firm · King, Snohomish & Pierce Counties
Call 24/7(425) 279-7097 Free Estimate

Insurance Claim Help

Most sudden water, fire and storm damage is covered by homeowners insurance. We handle the documentation and communication so the claim moves faster.

How we help

Less paperwork, fewer surprises

A restoration claim needs proof: where the water went, what got wet, what was removed and why. We record it all from the first visit, in the format adjusters expect.

  • Photos, moisture readings and drying logs
  • A detailed, line-item estimate
  • Direct communication with your adjuster
  • Plain-English updates on every next step
Technician checking a baseboard for hidden moisture

We work with all major carriers, including

State FarmAllstateLiberty MutualFarmersUSAATravelersNationwideProgressiveGEICOAmerican Family

Coverage, deductibles and payment decisions are made by your insurance company under your policy. We don’t guarantee coverage.

The claim process

What to expect, step by step

  1. Call us and your insurer

    We stabilize the property right away. Open a claim with your carrier when you can — we’ll tell you what they’ll ask for.

  2. We document the loss

    Photos, moisture readings, a damage inventory and a detailed scope — the information adjusters need.

  3. Adjuster review

    We communicate with your adjuster, answer questions and walk the job with them when needed.

  4. Restoration and repairs

    Approved work moves forward with regular updates. Changes in scope are discussed with you first.

  5. Final walkthrough

    We review the finished work with you and provide closing documentation for your file.

Reviews

Rated 5.0 by our customers

Real reviews from homeowners and property managers we’ve helped.

5.0Yelp5.0
  • Sewage cleanup & reconstruction
    “Quality Restoration did an amazing job when we had a sewer backup in our home. They responded quickly, explained every step, and made a very stressful situation much easier to handle. Their team was professional, respectful, and worked hard to clean, sanitize, and restore everything back to normal. What really impressed me was how well they handled all the communication with the insurance company — they know exactly what they’re doing and saved us a lot of time and stress. After the cleanup, they also took care of the reconstruction, and everything looks perfect now.”
    Google reviewVerified customer
  • Appliance leak & kitchen
    “Great company to work with for water damage restoration. Our fridge water line leaked January first and they made the process as painless as they could. They told us what to expect from the process and the insurance company. Very happy with the finished kitchen.”
    Google reviewVerified customer
  • Toilet leak
    “I had a toilet leak and these guys were here within the hour! They got all work completed and dealt with my insurance company so I had absolutely no stress or headache dealing with paperwork or photos. Would highly recommend these guys in your time of need!”
    Google reviewVerified customer

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FAQ

Insurance questions

Is the assessment really free?

Yes. On-site visits, assessments, estimates and consultations are free with no obligation. Restoration work is priced separately and reviewed with you before we start.

How do you price restoration work?

By the extent of the damage, the materials affected, the drying and cleaning required, and any repairs or reconstruction. If we find something unexpected once walls are open, we talk to you before proceeding.

Do you work with my insurance company?

Yes, with all major carriers. Share your carrier and claim number and we’ll coordinate directly with your adjuster.

What documentation do you provide for a claim?

Photos, moisture logs, a detailed scope and estimate in the format adjusters expect, material inventories, and communication with your insurance representative when appropriate.

Will insurance cover everything?

Coverage is determined by your insurer under your policy, including your deductible and limits. We don’t guarantee coverage or a zero out-of-pocket cost, but we do make sure your claim is thoroughly documented.

See all questions

24/7 emergency service

Water, fire or mold damage? Get help now.

Every hour counts. Call now and a crew can be on the way in minutes — or request a call back.

Free estimates · IICRC Certified Firm · All major insurance carriers

Call (425) 279-7097Free quote